Complaint processing (M/F/D)

YOUR RESPONSIBILITIES 

• Technical analysis of components subject to complaints 
• Processing and documenting incoming complaints
•  Providing replacement parts 
• Close collaboration with other team members and technical staff

OUR REQUIREMENTS
 

• Completed technical training  
• Experience in purchasing or inventory management, ideally with complaint handling  
• Structured, independent, and solution-oriented approach to work 
• Strong numerical aptitude, attention to detail, and organizational skills 
• Team player, sense of responsibility, flexibility, and ability to handle pressure 
• Excellent written and spoken German

WE OFFER 

• Competitive compensation above the metalworkers’ collective bargaining agreement—based on professional experience and qualifications 
• A varied range of responsibilities 
• Flexible working hours 
• Ongoing training opportunities 
• A collegial and supportive work environment 
• Modern workplace with excellent public transportation access